Refund Policy

Last Updated: 20 August 2026

Thank you for purchasing from LeafVault. Because our products are primarily digital products that can be accessed or downloaded immediately after purchase, we have a specific refund policy designed to protect both our customers and our digital content.

1. Digital Products

All products sold through LeafVault.in are digital products.

Once your payment has been successfully completed, you may receive immediate or near-immediate access to the purchased resources.

Because digital products can be accessed, copied, or downloaded after delivery, all purchases are generally considered final once digital access has been provided, except where a refund is required by applicable law or where LeafVault determines that a refund is appropriate under this policy.

2. When You May Request a Refund

You may contact us if:

  • You were charged more than once for the same purchase.
  • You completed payment but did not receive access to your purchased product.
  • The download or access link is not working and our support team cannot resolve the issue.
  • You received a materially different product from the one described on the product page.
  • A technical issue prevents you from accessing the purchased product and the issue cannot reasonably be resolved.
  • A refund is otherwise required under applicable consumer-protection law.

3. Non-Refundable Situations

A refund will generally not be provided when:

  • You have successfully accessed or downloaded the digital product.
  • You purchased the wrong product or plan after reviewing the product information.
  • You changed your mind after purchasing.
  • You no longer need the product.
  • You expected a different type of product than what was described on the website.
  • You failed to read the product description, features, or license terms before purchasing.
  • You purchased the product solely because of an expected income or business result that was not guaranteed.
  • You violated our Terms & Conditions or license terms.

Nothing in this policy is intended to exclude or restrict any consumer rights that cannot legally be excluded under applicable law.

4. Technical Problems

If you are unable to access your purchase because of a technical problem, please contact us before requesting a refund.

Our support team may attempt to resolve the issue by:

  1. Verifying your order.
  2. Providing a new download or access link.
  3. Restoring access to your purchased product.
  4. Providing an alternative method of accessing the product.

If the issue cannot reasonably be resolved, we may review the order for a refund where appropriate.

5. Duplicate Payments

If you accidentally make multiple payments for the same product or order, please contact us as soon as possible.

After verifying the duplicate transaction, the additional eligible payment may be refunded to the original payment method, subject to payment-provider processing.

6. How to Request a Refund

To request a refund or report an order problem, contact our support team with:

  • Your full name
  • Email address used during purchase
  • Order/transaction ID
  • Product or plan purchased
  • Date of purchase
  • Reason for the refund request
  • A description or screenshot of any technical issue, where applicable

Support Email: [Add your official support email]

We may request additional information to verify the purchase and investigate the issue.

7. Refund Review

Every refund request will be reviewed based on the circumstances of the purchase, the product delivered, access/download status, technical issues, and applicable law.

Submitting a refund request does not automatically guarantee approval.

We aim to review refund requests within a reasonable period after receiving the required information.

8. Approved Refunds

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may depend on your bank, card issuer, UPI provider, payment gateway, or other payment service.

9. Reseller Plans

Purchases of reseller plans are also subject to this Refund Policy.

The availability of reseller rights, courses, bonuses, resources, and other features is described on the relevant product or pricing page.

Refund eligibility does not arise solely because a customer is unable to generate sales or income from reselling digital products.

10. Fraudulent or Unauthorized Transactions

If you believe that a transaction was made without your authorization, please contact us immediately.

We may investigate suspicious transactions and may cooperate with the relevant payment provider or financial institution where necessary.

11. Policy Changes

LeafVault may update this Refund Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

The policy applicable to your purchase will generally be determined based on the terms presented at the time of purchase, subject to applicable law.